In lockdown level 2.5 and 2 you will still be required to have a chat with a staff member prior to coming in. If you have an appointment with your doctor you will have a phone conversation initially and you MAY be brought in for an examination. Please wear a mask when you come in.

We will keep patients who have cold symptoms away from our well patients so please understand if you are  told you are not allowed to come into the practice. We have not had a positive case at our practice yet (fingers crossed).

We are now swabbing asymptomatic patients as per the  criteria outlined here. There is no charge for this. Call the nurse for an appointment.

​Flu vaccines are still available.

For advice regarding the Coronavirus outbreak, the dedicated number is 0800 358 5453 – it is free and available 24 hours a day, 7 days a week.
If you are sick after arriving into New Zealand, telephone Healthline (for free) on 0800 611 116 and explain that you have just arrived in New Zealand from overseas. If you returned from overseas, it is imperative that you self isolate yourself for 14 days. If you are unwell with a fever, cough or difficulty breathing, please ring 09 5343978 to speak to the nurse first. DO NOT ENTER THE WAITING ROOM. For reliable up to date information about Covid 19 go here.

We take your concerns seriously and listen. 

Howick Health and Medical Centre is fortunate to have a group of experienced compassionate well qualified doctors with a variety of skills to provide high quality care to the local Howick area as well as the surrounding suburbs.

You are NOT JUST ANOTHER NUMBER when you join our medical centre. We take your concerns seriously and LISTEN!

​A random survey (National Patient Experience Survey that is conducted nationally) in May 2018 showed all  patients surveyed rated our doctors in the areas of 'kindness and understanding' and 'treated with respect' at 100%! 

This random survey repeated in August 2019 rated our GPs and nurses 'treated our patients with respect, kindness and understanding' at 100%!  This survey also showed the practice's communication (in 11 areas including 'GP or nurse listen to you', GP or nurse explanations are easy to understand') was rated at 9.2/10  (national average 8.4/10). Reception staff were rated at 95.5% for 'treating patients with respect'.

We are currently accepting new patients.

As well as providing general health care for your family, we also perform well person checks, travel health checks, and skin cancer surgery.

We are a teaching practice that involves participation in a Continuous Improvement Programme that strives to deliver high quality patient-centred health care. 

We can usually accommodate your request for an urgent appointment on the same day. Just  call us and we'll do our best to help.
​
Note:  We do not perform immigration medical examinations.

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PRESCRIPTION REQUEST

News

If you have only mild cold symptoms and would like a swab you can either book online with the nurse or call. We will be able to swab you at the practice at dedicated swab clinics each day. There is no change for a COVID consult. Additional charges apply if other non COVID issues are discussed.

Please see our newsletter at the right for changes at our practice. 

Flu vaccines 2020: You can book online (to see the nurse) or phone.  Book online.

Novel coronovirus (Covid-19):  If you have cold symptoms (ie 1 or more of the following-  fever, runny nose, cough, headache, muscle aches, fatigue) PLEASE let reception know at the time of booking your appointment. PLEASE DO NOT COME INTO THE PRACTICE AND WAIT IN YOUR CAR AND CALL US or go to the Community Swab Centre at 292 Botany Rd. If you have health-related concerns about Covid-19, call the dedicated 0800 number: 0800 358 5453. It is important to adhere to the above instructions for the safety of our vulnerable patients and our staff.

From January Dr. Ivy Chen unfortunately will no longer be working however  Dr Ruby Yeh who many of you will have met will be joining us permanently from March 2 2020. If you were under the care of Dr. Chen you can register under one of the other doctors. 


Measles information update. Please read the below link first  BEFORE contacting us as we are currently being inundated with many requests for information on top of our usual busy working day. Link to measles update.

If you do have measles please go to this link and click on Whānau Pack - GPs and EDs.


Dr. Hayley Wilson is now also available on Monday mornings 9-12pm from July 29. This is in addition to her Tuesday am session and Thursday whole day. Dr Amanda Sew Hoy will work an additional session and will be available on Mondays, Wednesdays and Fridays.

Meningococcal disease outbreak in Northland. If you are interested in vaccinating your child please see the attached link here.
Prices are $130 for Menactra and $135 for Bexsero (an additional $25 for the nurse service applies).


Patient Portal:  If you are a registered patient you are now able to access your results on the patient portal by clicking on the 'Patient Portal' link to the right and selecting the 'Health Record' tab. You will need to complete a consent form first.

Patient Portal Consent Form

Mental Health Questionaire

NEWSLETTER May 2020

Why 10-13 mins consultation time?

Dr Ray
Khoo

Family medicine,
men's health,
​elderly care, paediatrics,
gynaecology, surgery
and teaching

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more

Dr Rosamund
Vallings

Chronic fatigue syndrome, women's health and hypnosis

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more

Dr Hayley
Wilson

Fertility, perimenopausal issues, family medicine, paediatrics and
women's health

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more

Dr Amanda
Sew Hoy

Family medicine, paediatrics and
women's health.
Speaks english and cantonese.

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more

Dr Ruby Yeh

Family medicine, paediatrics and
women's health. 
Speaks english and conversant in mandarin.

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more